Concerns of Clinicians


Rising demand for behavioral health services is outpacing capacity at college counseling centers across the country, creating a campus mental health crisis.

College counseling centers are looking for ways to increase their capacity to reach more students in need while lessening the administrative burdens that keep them from interacting with students.

According to the 2017 Association for University and College Counseling Center Directors Annual Survey, 34 percent of centers reported having a waiting list at some point during the school year. For centers with a waitlist, the average wait for a first appointment was 17.3 business days.

While utilization of the counseling center had increased by an average of 30-40%, while enrollment increased by only 5%.