Available Now: CCH and Northeastern University Discuss Rethinking Student Mental Health Services at NASPA

Available Now: CCH and Northeastern University Discuss Rethinking Student Mental Health Services at NASPA

Rory Kelly
Editorial Contributor

On July 14, 2020, senior executives from Christie Campus Health (Christie) and Northeastern University participated in NASPA’s Virtual Product Showcase, presenting information about Christie's CONNECT@College platform, and describing its recent implementation at Northeastern.

President Bob Meenan, MD MPH MBA, and Chief Clinical Officer Kaitlin Gallo, PhD, represented Christie Campus Health. Their co-presenters were Associate Dean for Wellness Amaura Kemmerer, LICSW, and Interim Executive Director of Health and Counseling Services Christine Civiletto, PhD, from Northeastern University.

The university and Christie collaborated to implement CONNECT@College, custom labelled as Find@Northeastern, in October 2019 for approximately 32,000 students studying on six campusesacross the US and internationally. Following the emergence of COVID-19, the university and Christie worked together to support Northeastern students as they adapted to remote learning and more stressful circumstances during the spring semester.

The presentation covered Northeastern’s goals for supporting student mental health and how Christie helped them enhance and complement existing strengths. These goals included ensuring mental health services for students across multiple domestic and international locations; expanding mental health service options and accessibility; consolidating services through a single vendor; providing 24/7/365 access for students, including summer and other breaks; increasing technology use; and promoting services through a university-wide marketing/branding campaign.

CONNECT@College is designed to provide students with the right treatment at the right time at lower cost. It enhances a school’s capacity to accommodate increasing student demand for mental health services and increases the treatment options available to students. It improves student wellbeing and treatment outcomes with the ultimate goal of increasing student retention and academic success.  The elements of the CONNECT@College platform, including sophisticated technology and support services for colleges and universities, are outlined below:


Following the presentation, the Christie-Northeastern team answered a number of audience questions regarding support for unique student populations, chat communication functionality with clinicians and Navigators, support for students living abroad, and the breadth of clinicians within the Christie network who can connect students with a practitioner who speaks a certain language or shares a common background if so desired.

The team at Christie Campus Health thanks our partners at Northeastern, and the NASPA Showcase organizers, for this timely opportunity to present the CONNECT@College platform of student mental health services just as colleges and universities across the nation are preparing for a unique fall term during which the need for enhanced student mental health services will be greater than ever.

Click here to see the NASPA presentation with Chrisite Campus Health and Northeastern University.

For more information about our CONNECT@College Solution, FAQs, our blog, and more, please check out christiecampus.com

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